Case Study

How Mercedes-Benz Aftersales compresses S/4HANA delivery with Qorelo

Qorelo is embedded in the day-to-day delivery of a multi-year SAP S/4HANA transformation program at Mercedes-Benz Group.

Mercedes Benz logotype
Qorelo Case Study

The challenge

The team had already defined the business requirements but needed a faster way to map them to SAP Best Practices while rethinking target processes from the ground up. The pattern will be familiar: endless alignment meetings, and weeks passing without a single clear artifact to show for them

The approach

Qorelo runs an agentic workflow inside the program: requirements are mapped to SAP Best Practices, standard fit is identified, true gaps are highlighted, and configuration guidance is prepared end-to-end — every verdict carrying its reasoning and source. The team reviews and decides; the manual weight is gone.

Where the agents deliver

Scope Mapping Agent

Requirement-to-standard mapping

Raw requirements matched to SAP Best Practices, with reasoning recorded.

Fit-Gap Agent

Fit-to-standard preparation

Sessions arrive pre-structured; nobody types minutes.

Release Management Agent

Configuration preparation

Guidance and test cases attached, ready for the Realize team.

Second receipt: Greenfield S/4HANA

Up to 45% less total time to completion. Measured end-to-end.

A full Greenfield S/4HANA delivery run on the Qorelo platform, measured against the program’s own baseline plan — the number behind the timeline on our homepage. The customer is under NDA; the reference is available in conversation.

Live

in production — embedded in the program’s day-to-day delivery, not a pilot

3

workstreams carried by agents: requirement mapping, fit-to-standard preparation, configuration prep

100%

of decisions documented as the work happens — reasoning and source attached

“Qorelo’s agentic flow tackles two key pain points: capturing people’s ideas directly into a clear end to end process flow, and showing us exactly where configuration needs to start”

IT Development Manager
Mercedes-Benz Group

See it run on your own system.

Thirty minutes with someone who has actually delivered SAP. Bring one real requirement — we’ll run it live, the same way you just watched.

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